Are we in the beginning of a shift from holding so strongly to the words ‘knowledge management’? And if not, should it begin immediately? My sense is that ‘knowledge enablement’ is a potentially a much stronger word for what organizations are aiming to achieve. The opening sentence of the Wikipedia entry for Knowledge Management is: [...]
Posts Tagged ‘knowledge management’
Still a major pain point…Knowledge Management
Quite often we discuss the technology solutions that surround us: entity extraction, text mining, discovery, etc. However, in the midst of all the technology speak, it is easy to lose sight of user and customer problems. What are people trying to solve? What is their pain point? That is what is important, not the technology. [...]
